Privacy Policy

1. Introduction

This Privacy Policy explains how NINE10 Coastal Concierge collects, uses, and protects your personal data.
By using our services, you consent to the collection and use of your information in accordance with this policy.

2. Data Collection

We collect the following types of information:

• Personal Information: This includes data you provide directly, such as your name, email address, phone number, and payment details.
• Communications: Details about the communications you have with us, including emails, phone calls, and text messages.

3. How We Use Your Information

We use your personal data for the following purposes:

• Service Provision: To deliver and manage our services.
• Account Management: To communicate with you regarding your account or services.
• Marketing and Promotions: To send promotional materials, special offers, or updates if you have opted in.
• Service Improvement: To monitor and improve the quality of our services and customize your experience.

4. Data Sharing

We respect your privacy and take your data security seriously. We do not sell or rent your personal information to third parties. However, we may share your data with:

• Service Providers: Third-party service providers that assist us in delivering our services, but they are only permitted to use your data for the specific purpose we assign to them.
• Legal Requirements: In cases where we are required to disclose your data by law or for legal proceedings.

Note: SMS opt-in or phone numbers provided for the purpose of SMS communications are not shared with any third parties.

5. Your Rights

You have several rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: If your information is inaccurate or incomplete, you may request correction.
• Deletion: You can request the deletion of your personal data.
• Opt-Out: You have the right to opt out of receiving marketing communications. You can opt out by:
  • Replying "STOP" to any text message.
  • Calling us at 910-226-2204 to request removal from our call list.

6. Data Protection

We employ appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or disclosure. These measures include encryption, firewalls, and secure servers. However, no system is completely secure, and we cannot guarantee absolute security.

7. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies allow us to store your preferences and recognize repeat visits to our site. You may control your cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. We will notify you of any material changes by posting the updated policy on our website. Please review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

Phone: 910-226-2204
Email: /privacy-policy

Thank you for trusting NINE10 Coastal Concierge with your information!